El Carmen Hotel Antigua Guatemala

3 Avenida Norte 9, 03100 Antigua Guatemala, Guatemala

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Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type:
Hotel
Online booking

About El Carmen Hotel

El Carmen Hotel is located in central Antigua Guatemala, offering guests free Wi-Fi and 24-hour front desk service within a property that includes an outdoor terrace, garden, and on-site shops.

The air-conditioned rooms feature flat-screen TVs with cable channels and private bathrooms equipped with walk-in showers, free toiletries, conditioner, shampoo, soap, hand sanitizer, and non-feather or hypoallergenic pillows. Room options include twin rooms with two beds, triple rooms with three beds, double rooms with one bed each, and family rooms accommodating three beds. Each room provides a minibar and wardrobe space.

Guests can use the safe for valuables while enjoying services such as airport transfers and luggage storage. Wellness offerings include classic back massages, foot massage treatments, professional hair styling services including waxing appointments. Additional conveniences comprise a coffee shop on-site, ironing services available at reception, currency exchange, smoking is prohibited throughout the hotel. Access to upper floors is only by stairs as there is no elevator.

Experience true luxury and comfort by booking your visit through antiguaguatemala-hotels.com.

Rooms: 22

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Rooms & Availability

Standard Twin Room

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Details and photos

Room Amenities

  • Infant beds,
  • Cleaning supplies,
  • Allergy-friendly pillow,
  • Garment hanging rack,
  • Clothes iron,
  • Pillow without feathers,
  • Garbage bins,
  • Wooden or parquet flooring,
  • Climate control,
  • Clothing storage or cupboard

Bathroom

  • Restroom,
  • Shower facilities,
  • Complimentary toiletries,
  • Hair cleanser,
  • Bathroom tissue,
  • Hair conditioner,
  • Body wash,
  • Ensuite bathroom

Media & Technology

  • Television,
  • Television with flat screen,
  • Television with cable channels

Services & Extras

  • Clock with alarm,
  • Morning wake-up call,
  • Physical key entry,
  • Bed linens,
  • Wake-up call service/Alarm clock,
  • Bath towels

Accessibility

  • Top levels reachable solely by staircase,
  • Step-free shower

Physical distancing

  • Individual air conditioning in guest rooms

Cleanliness & disinfecting

  • Hand sanitizer provided
Details and photos
Details and photos
Details and photos
Details and photos

Amenities

General

General

  • Car park
  • Complimentary car park
  • Wireless internet access throughout the property
Activities

Activities

  • Guided walking tours
  • Cultural tours or workshops
  • Culinary classes
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Beverage vending machine
  • Wine and champagne
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Body massage
  • Aesthetic treatments
  • Skin care services
  • Hair removal services
  • Cosmetic services
  • Hair care treatments
  • Hand grooming
  • Foot grooming
  • Hair trimming
  • Hair arranging
  • Body care treatments
  • Body exfoliation
  • Spa and wellness packages
  • Back rub
  • Cervical massage
  • Feet massage
  • Massage for couples
  • Cranial massage
  • Palm massage
  • Entire body massage
Transport

Transport

  • Airport transportation
  • Shuttle service (extra fee)
  • Airport transportation (additional fee)
  • Airport pick-up service
  • Airport drop-off service
  • Transportation service
Reception services

Reception services

  • Round-the-clock reception
  • Money exchange
  • Travel information desk
  • Baggage holding area
  • Billing statement available
Common areas

Common areas

  • Garden area
  • Outdoor patio
  • Sundeck
  • Patio furniture
Cleaning services

Cleaning services

  • Washing service
  • Garment ironing service
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Rooms for families
  • Smoke-free property
  • Climate control system
  • Assigned smoking zone
  • Accessible for wheelchairs
Safety & security

Safety & security

  • Secure storage locker
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options
  • Social distancing guidelines observed
  • Smartphone application for in-room services
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Complimentary parking!
  • Free parking is offered.

House Rules

Check-in

  • From Until hours

Check-out

  • From Until hours

Pets

  • Pets are not permitted.
Important information
Please inform in advance of your expected arrival time. At El Carmen Hotel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about El Carmen Hotel
All reviews in one place!

Chantrell 07 - 2025
10/10

Located close to the central park, the hotel offers a charming and quiet atmosphere with spotless rooms and great attention to detail. The breakfast is exceptional and tasty, complementing the beautiful setting near everything in Antigua. The staff is polite, helpful, and provides excellent service throughout the stay. The restaurant serves good food and drinks rated 10 out of 10.

Gabbyo 04 - 2025
10/10

Nice place, good location. Staff helpful, rooms clean. Terrace restaurant with view of volcanos. Breakfast good, lots of choices. Close to everything, easy to walk around. Clean bathroom, comfortable bed. Friendly staff made it better.

ℹ) Reviews represent the subjective opinions of users, not antiguaguatemala-hotels.com, and may differ from our assessment of El Carmen Hotel

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FAQ

What are the check-in and check-out times at El Carmen Hotel?

Check-in starts at 15:00 and check-out is by 12:00.

What COVID-19 safety measures are in place?

Social distancing and regular disinfection are in place. See details on our website.

Is parking at El Carmen Hotel free of charge?

Yes, parking is complimentary.

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